New article on the topic of "Emotions in the workplace" on karriere.de

Emotions in the workplace are commonplace - from joy to anger. But tears pose challenges for many managers. The article on karriere.de provides valuable tips on how bosses can react professionally and empathetically in such situations.

Emotional intelligence as a key competence

Tears are often a sign of stress, excessive demands or disappointment. According to Christoph Theile , managers should make sure they actively listen and understand the cause of the tears. "Understanding creates trust," he emphasizes in the article. He also gives recommendations for action, because: Managers who master such situations with confidence not only promote the trust of their employees, but also create a productive working environment.

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"Joy and fear give us inner peace and complete concentration on our counterpart - this creates the basis for a successful conversation."

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You can find more information and tips in the article on karriere.de.