Author contribution from Christoph Theile at XING spielraum

Emotions create trust and conviction

Emotions are often considered disruptive in everyday working life - but the exact opposite is the case. Showing emotions makes an authentic and convincing impression on others. In professional situations such as presentations, appraisal interviews or conflicts, a targeted emotional approach enables you to inspire and convince the other person.

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"People who suppress their feelings don't seem authentic and rob themselves of many opportunities."

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Conflicts are healthy

Of course, tensions and differing interests are unavoidable in companies. However, according to Christoph Theile , conflicts should not be avoided, but resolved constructively. This requires emotional sovereignty: the ability to recognize and control one's own emotions and to defuse them in others. Emotions at work are not a weakness, but a strength. Companies that promote emotional intelligence benefit from greater creativity, stronger cohesion and increased productivity.